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Legal Notice

GENERAL INFORMATION

This website (hereinafter “Website”) is owned by:

  • Legal name: Ayuntamiento de Pamplona (Pamplona City Council)
  • Tax ID: P3120100G
  • Address: Plaza Consistorial, s/n – 31001 PAMPLONA (Navarre), Spain
  • Phone: + 34 948 420 100 (or 010 from Pamplona landlines)
  • Email: pamplona@pamplona.es

 

TERMS AND CONDITIONS

Accessing this website and any of its pages implies knowledge and acceptance of the legal notices, conditions and terms of use set out below:

  • Access to this web portal, as well as the use of the information it contains, is the sole responsibility of the user. Pamplona City Council shall not be liable for any harm or damage that may arise from such access, nor can it guarantee that access will be uninterrupted or that the content or software accessible through it will be free from errors or capable of causing damage.
  • Pamplona City Council reserves the right to make any changes it deems appropriate without prior notice, for the purpose of updating, modifying or deleting information, and to make any changes and modifications it considers necessary to the website.
  • Pamplona City Council reserves the right to unilaterally modify the terms and conditions of use of this website. Any such modification will be duly announced on this page and shall take effect from the moment of its publication.
  • Booking visits or activities through the Website will be subject to the specific conditions applicable to each activity, including, where applicable, conditions relating to price, payment, cancellation, refunds, punctuality, accessibility, minimum age, number of places, required documentation, or any other particular condition communicated during the booking process.

 

Lawful Use

The user agrees to use this website without engaging in activities that may be considered illicit or illegal, that infringe the rights of Pamplona City Council or third parties, or that may damage, disable, overload or impair the Website or prevent its normal use. In particular and without limitation, the following are prohibited:

  • Any form of violation of third-party rights (right to privacy and one’s own image, intellectual and industrial property rights, etc.).
  • Using the contents of this Website to carry out any form of advertising, such as sending unsolicited emails (spam) or similar communications.
  • Introducing computer viruses, defective files, or any other software or computer programme that may cause damage or unauthorised alterations to the content or systems accessible through this website.

 

LIABILITY

The user shall be solely responsible for any infringements committed or damage caused to third parties through the improper or illegitimate use of this Website.

The City Council shall not be liable for:

  • Incorrect, inappropriate or unlawful use of the website’s content.
  • Damage to the user’s equipment or software resulting from access to, use of, transmission through or storage of data from this portal.
  • The reliability, accuracy or currency of content, or the availability of the site at all times.
  • The content of sites linked from this website, unless otherwise indicated.

Pamplona City Council reserves the right to unilaterally remove at any time the links appearing on its Website.

 

SECURITY MEASURES

The security measures adopted by Pamplona City Council are those required in accordance with the provisions of Article 32 of the GDPR. In this regard, Pamplona City Council, taking into account the state of the art, the costs of implementation, and the nature, scope, context and purposes of the processing, as well as the risks of varying probability and severity to the rights and freedoms of individuals, has established appropriate technical and organisational measures to ensure a level of security appropriate to the existing risk.

In all cases, Pamplona City Council has implemented sufficient mechanisms to:

  • Ensure the ongoing confidentiality, integrity, availability and resilience of processing systems and services.
  • Restore the availability of and access to personal data quickly in the event of a physical or technical incident.
  • Regularly verify, assess and evaluate the effectiveness of the technical and organisational measures implemented to ensure the security of processing.
  • Pseudonymise and encrypt personal data where applicable.

 

APPLICABLE LEGISLATION

For the resolution of any dispute or matter relating to this website or the activities carried out on it, Spanish legislation shall apply, to which the parties expressly submit. Furthermore, users, expressly waiving any other jurisdiction that may apply to them, submit to the jurisdiction of the Courts and Tribunals of Pamplona.

 

LAST UPDATED: May 2026